The casino has been accused of asking for extensive and confidential personal details. This is understandable, as it is part of the KYC requirements for casinos. However, most players have found the withdrawal process fast and efficient.
Members can enjoy a large selection of video slots from developers like NetEnt and Microgaming. They also have a choice of table games. The site promotes responsible gaming best practice with user account controls that allow players to set deposits, wagering and time limits.
Games
The casino puts the AFUN into its name with a vast selection of games. This includes online slots, table games and live dealer casino options. Players will find titles from Microgaming and NetEnt, as well as many other popular developers. The site also offers a number of progressive jackpot games with huge prizes.
The website is easy to navigate and is available in both desktop and mobile formats. Its contrasting colours and large icons help to make it easy for users to find what they are looking for. In general, the site operates smoothly and there are few software issues to be encountered. The exception is when switching between different sections of the casino, which can sometimes cause delays with page loading and game play.
Table games at the casino include classics like blackjack, baccarat and roulette as well as a good choice of video poker variations. The site also has a good selection of live dealer table games from Evolution Gaming. These offer a more authentic experience than their video counterparts.
If you have any questions about the games offered at the site, you can contact customer support via email or live chat. The team is multilingual and can answer your queries quickly. In addition, the website has a FAQ section that answers common problems.
In terms of security, the casino uses SSL encryption to protect player data. It also aims to process withdrawals within 24 hours. However, it is important to verify your account before you request a withdrawal. To do this, you will need to provide a copy of your passport or ID card and proof of address.
If you have any questions about the games, you can ask the Afun Casino support team through live chat or email. The team is very helpful and will be happy to assist you. The casino supports responsible gambling practices through its user account controls, which allow players to set deposit and wager limits and self-exclude from the site if necessary. It also promotes responsible gambling through its partnership with GamStop and GambleAware.
Bonuses
AFUN Casino has many different bonuses and promotions to offer players. These are offered when you make a deposit, sign up for an account or play online. These bonuses can be in the form of free spins, match bonuses and cashback. You can find all these offers on the casino’s website. The bonus information is clearly outlined, so you can read the terms and conditions before you start playing.
Despite being a relatively new casino, Afun Casino has managed to build up an impressive selection of games. With titles from NetEnt, Play’n GO, Microgaming, ELK Studios, and more, there is something for everyone here. Although it does not offer table games or video poker, the slots are a real strength and can compete with the big players in this space.
The casino’s welcome bonus is a great way to get started and there are plenty of other offers available for existing players as well. For example, players can claim a generous cashback bonus or join the Afun Casino Club where they can earn points and exchange them for prizes. The casino also follows responsible gaming best practice by offering player account controls, which allow them to set deposit, wagering, and time limits. Players can even request temporary or permanent self exclusion from the site if they think they are losing control of their gambling.
Afun Casino is licensed by the UK Gambling Commission and uses advanced encryption technologies to safeguard players’ data. In addition, the site is regularly audited and certified by independent testing agencies to ensure fairness and accuracy. Additionally, the operator supports a number of UK charities like GamCare and BeGambleAware to help people with gambling issues.
Players looking for support can get in touch with the Afun Casino customer service team via email or live chat. While the live chat option isn’t open 24/7, it is still a good choice for players who need assistance right away. The team is known for being professional and helpful when answering queries. The site also features an extensive FAQ section for common questions.
Payment options
Afun Casino offers a wide variety of safe and convenient payment options to afund your real money gaming account. You can choose from a long list of popular options including Skrill and Neteller, as well as more established methods such as MasterCard and Visa. The casino also accepts PayPal, a recent addition that is sure to please players.
The site also provides a full range of security features to protect your information and ensure that transactions are secure. All deposits and withdrawals are processed via SSL encryption, which keeps your financial details private from hackers. Additionally, the casino promotes responsible gambling through its partnerships with GamStop, Gambleaware, and GamCare.
If you need assistance, Afun Casino’s customer service is available around the clock. You can contact them by phone, email, or live chat and receive an immediate response from their in-house team. They speak multiple languages and are happy to answer any questions you may have. In our tests, we found their support staff to be quick and friendly. Live chat is only available from 08:00 to 01:00 CET on weekdays, though.
Customer service
Online casino players often experience glitches with games, payments and account management, and a strong customer support system is an essential part of the gaming ecosystem. Afun Casino offers a variety of troubleshooting options, including email, phone and live chat. Their FAQ page is extensive and offers step-by-step guidance for most issues. In addition, their team responds quickly to emails, so you can get help at any time.
The website is simple to navigate and well-organized, with large icons and contrasting colors to make it easy to find gaming features. The main tabs follow you around the site in the footer, and it’s possible to log into your account from any page. The registration process is quick and easy – you’ll need to choose an email address, create a password and read the terms and conditions.
When it comes to depositing and withdrawing, Afun Casino offers a range of secure banking methods, including the most popular e-wallets. Neteller is the preferred option for many players, as it allows for instant deposits and withdrawals. Skrill is another reputable option and offers the same benefits. Paysafecard vouchers can also be used to afund an account, and deposits made using these will appear instantly. Withdrawals are usually processed within 24 hours, and the payments team is available to help you at all times.
Withdrawals are capped at twice the amount of the player’s minimum deposit, and winnings from jackpot games will be paid out in one transaction. In addition, Afun Casino promotes responsible gambling and supports the efforts of GamStop, GambleAware, and GamCare.