Nicor Gas provides natural gas to over two million customers across its 17,000 square mile territory in northern Illinois, serving them all with natural gas at competitive rates. Discover more about its community involvement initiatives and how the company invests in our future communities.
Customers whose income falls at or below 400% of the federal poverty level may qualify for one-time grants administered by local LIHEAP agencies to cover any past-due Nicor Gas bills.
Residential
Nicor login residential customers in Peoples Gas, North Shore Gas and South Shore Gas service areas now have the option to purchase their natural gas supply from an energy choice provider. While Nicor Gas remains responsible for providing delivery of natural gas supply as well as maintaining pipeline infrastructure and responding to any safety issues regarding natural gas supplies, energy choice providers will only supply natural gas supply sourced by their local utility company.
Natural gas prices fluctuate based on weather and market conditions. Your monthly natural gas bill reflects both current and projected costs based on heating degree days and BTU factors.
Customers may qualify for a credit-based utility assistance program to assist with defraying costs associated with their natural gas service. Eligibility will depend on household income. Unfortunately, at this time the Provider of Individual Payment Plans program (PIPP) is currently closed for new applications – however it will reopen again in fall 2023.
Commercial
Nicor Gas provides commercial gas services to a diverse group of industries and customers. From small businesses and office buildings, industrial facilities and retail shopping centers – we can assist.
Energy deregulation offers both residential and commercial customers the flexibility of selecting their natural gas supplier under Customer Select or choosing one of the fully bundled transportation rates (Rates 74, 75 or 77) as an alternative to paying the utility’s monthly commodity gas rates. By comparing offers from multiple competing suppliers, savings may be realized.
Are You Installing Rebate-Qualifying Energy Efficiency Products and Upgrades for Nicor Gas Customers? Join Our Contractor Circle or Trade Ally Programs
Industrial
Natural gas can be used to heat homes, power commercial buildings and run industrial processes – providing both homes and commercial customers with energy solutions in northern Illinois. Nicor Gas offers tailored energy solutions for customers in northern Illinois.
At Columbia Gas of Missouri, we work tirelessly to deliver safe, affordable natural gas to over 2.3 million residential, commercial, and public sector customers throughout our service territory. With our underground storage system enabling us to purchase energy when prices are at their lowest, then store it until needed – passing savings along directly to you!
Customer Select allows you to choose an approved third-party supplier for your natural gas supply. Certified by the Independent Consumer Council (ICC), these certified vendors must meet certain business and credit standards – such as having sufficient gas supply capacity in their pipeline system and upholding truth-in-advertising laws.
Energy Efficiency Programs
Nicor Gas has provided residential and commercial customers with energy-saving advice and resources since 2001, including free assessments and studies, rebates and products designed to reduce energy bills while increasing value in natural gas investments. Through these efforts, customers save money, lower energy consumption and emissions, and enhance value with each investment made into natural gas assets.
Nicor Gas’ Energy Efficiency Program has enabled its residential and commercial customers to save over 178 Million Natural Gas Therms and Avoid over 942,000 Tons of CO2. Through the EEP, customers were guided toward energy-saving improvements to make their home more comfortable while saving them money through financial incentives. Following recommendations of an approved contractor can get instant discounts off final invoices which reduce upfront costs further – click here for help in finding one!
Customer Service
Customer service representatives can answer questions about your natural gas bill and meter readings as well as provide guidance for switching suppliers.
Residential and small business customers can select their natural gas supply from Alternative Gas suppliers through the Customer Select program or unbundle transportation services (Rate 25). Natural gas supplied from these providers travels through the same pipeline system as Nicor Gas, meeting all requirements and quality standards set by Nicor.
As part of their corporate responsibility efforts, Nicor contributes back to the communities they serve through philanthropic efforts that focus on helping residents pay bills, providing food and housing access, and opening economic opportunity. They are also dedicated to protecting your privacy and security.